La Bottega del Vasaio strives to make the best quality work for happy customers. If you are unsatisfied with your order, please contact us at firstname.lastname@example.org within 5 business days. A refund will be issued for the product's cost only once received by us and checked.
After corresponding with La Bottega del Vasaio please ship back to the address provided and shipped insured. Return shipping cost is the customer's responsibility. Returns must be repacked in original packaging. Custom orders are non-refundable unless damaged due to shipping.